Data Policy

This Data Policy gives a plain-English summary of exactly what data Broker Pulse collects, how long it is kept, and how you can have it deleted. It works alongside our Privacy Policy.

What we collect

• Account data — name, agency name, email, hashed password.
• Scanned messages — the text of WhatsApp messages you choose to scan, plus the group name and capture time.
• Uploaded spreadsheets — inventory files you upload.
• Usage records — scan counts and login activity.

Where it is stored

Your scanned data is stored in a private workspace assigned to your account. A separate internal copy may also be stored for quality review by our team, as described in the Privacy Policy. Data is held on our hosting provider's servers.

How long we keep it

• Account data — kept while your account is active.
• Scanned items — kept in your workspace until you delete them or close your account.
• Internal review copies — kept only as long as needed for quality monitoring.

How to get your data, or delete it

You can, at any time:

• Request a copy of the data we hold about you.
• Request that your account and all associated data be permanently deleted.

To make either request, use our contact form and state clearly what you would like. We will action deletion requests within a reasonable time.

Third parties

We do not sell your data. Limited data may be processed by service providers strictly to operate the service (for example, our hosting provider). If we add optional AI processing in future, message text sent for that purpose will be sanitised to remove phone numbers and broker names first.

Contact

Any data question can be sent through our contact form.